Frequently Asked Question
General
What is your philosophy regarding photography?
We believe in capturing the raw, heart-stopping moments that make wedding days so special. Capturing the essence and energy of our couples, the love they have for one another, and the start of the next chapter of their adventure fuels us. There are times when we can’t sleep after a wedding because we are too excited and have to go through our photos right then and there to relive the day all over again one photo at a time.
How much does it cost to hire you?
Every event is so unique; just shoot us an email and we can find the perfect package for you.
How far in advance should we book you for our wedding?
Our peak season tends to book up fairly quickly, but we typically get booked 1-2 years in advance. It’s always worth shooting us a message though, no matter your timeline.
Which photographer will be shooting my wedding?
We strongly believe in making a connection with our couples. With that being said, your primary photographer will be your point of contact from the very first meeting to dropping off your photos after your event.
How far will you travel?
All of our packages include driving time within 75km of the Toronto downtown core.
What happens if it rains on our wedding day?
We embrace it; some of our favorite photo sessions have been in the rain.
Do you have insurance coverage?
Yes, we have commercial liability coverage. All of our equipment is also covered, so you’re good.
Do you do destination weddings?
Damn straight. We love traveling and we will practically go anywhere for a good photo. We have fixed-rate packages that make it easy for destination weddings. All travel/board expenses are additional to the package price.
Booking
How do I reserve you for my date?
All dates are available on a first-come, first-serve basis. Dates will be reserved by submitting a completed contract and a deposit of $1000 plus HST.
If we cancel the wedding will we receive our deposit back?
Unfortunately, our deposits are non-refundable.
If we change our wedding to a different date will we be able to use our deposit towards a future date?
If we are still available for your new date then we are happy to use the original deposit towards the new date.
Can we schedule our engagement session for the weekend?
We unfortunately don’t book engagement shoots on weekends because we are usually out capturing weddings. Weekday evening engagement shoots also work well because most places are less crowded and have a more intimate feel to them.
Images & Albums
How long does it take to before we receive our photos?
We like to send a sneak peek to you within a few days of your event. The rest of the photos take approximately 4-6 weeks to process. If you would like your photos sooner, we have an express service at an additional fee.
How many pictures will we receive?
You will receive about 700-1500 edited, high-resolution photos from your event.
Do you edit all the photographs?
Yes, every photo we deliver to you has been edited for perfect color and crop.
Are our digital files watermarked?
No, we believe that your moments belong to you.
Do you deliver every image you shoot?
No, we take thousands of pictures at every event and don’t want to overwhelm you. We comb through them with great detail and pick the best of the best from the event for your viewing pleasure.
Can we print our own photos?
All of our packages come with high-resolution photos that can be printed at your local print shop. We also offer a variety of professional print options and photo albums at competitive prices for you to choose from.
How long does it take to get my album?
Once you have approved the album, it usually takes 4-5 weeks for the album to be produced.
Can I add more pages and images to my album?
Of course! Our albums start with 25 spreads (50 pages), which we find can really tell your story beautifully, but if you want extra photos or spreads, each additional spread is $45.
If you have any more questions, please feel free to contact us to discuss any specific questions